– By the payment the booking is finalized;
– By booking the customer acquires the right to rent the apartment agreed upon, under the economic conditions and in the period specified in the offer;
– With the booking, the Company acquires the right to keep the payment: as an advance or the total due at the end of the rental, or as a penalty in the event of no show of the Customer;
– In the event that the Company is directly responsible for not upholding the service, the Customer will be reimbursed for the total amount.

When you arrive at the apartment you will find one of us to welcome you to hand over the keys and to provide information to have a pleasant stay in Florence and in our apartment.
After booking we will send you a pdf manual with all the information on how to get there , accommodation and news about the neighborhood.
Upon arrival there is to pay the City Tax, € 1,5 or € 2,5 ( depends on the apartment type) per day for up to 7 nights, for each guest , children under 12 are free.
Standard Check-In is from 3:00pm to 7:00pm.
Check-In from 7:00pm to 9:00pm, we charge an extra of 20 euro
Check-In from 9:00pm to 11:00pm, we charge an extra of 40 euro
After 11:00pm Check-In usually are not allowed.
Standard Check-Out time is 10:00am
Ask for any specific needs.

We asks respect and care of things.
Please, do not to smoke in the apartment.
Please, turn off the lights, the Air Conditioning and Heating when not needed.
Please, take out the rubbish before leaving the apartment .

Data Controller : Roommo S.r.l. Via dei Pilastri 26R , Florence, ITALY , Cap 50129 – VAT and Tax Code: IT06489740487 – phone: +390550xxxxx – web site: www.roommo.com email: info (at) roommo . com

Types of Data Collected
The web site Flosuites.com is navigable freely and does not collect Personal Information . In response to requests for information and / or offers by e-mail , the Company obtains data entered by the User , for the purpose of this communication only the email data is necessary. When booking the User shall enter the on- line form data useful for payment and billing; the on-line form is provided by the PayPal payment system, which receive it and manages data in accordance with their respective Privacy Policy. The Company does not record any data from these modules; the Company receives from such suppliers only the data concerning the outcome of the payment and those provided by the user for invoices.

Treatment Modalities
The data controller manages the Personal Information of Users employing appropriate security measures to prevent unauthorized access, disclosure, unauthorized modification or destruction of Personal Data. Access to the data will be made available to the Managers of the Board , if appointed, as well as employees involved in the treatment . Access to the data will also be provided to persons other than the owner, such as third party technical service providers . The updated list of data processors and persons in charge can be requested from the Data Controller.

Processing location
Data are processed at the headquarters of the Data Controller, except as otherwise specified in the rest of the document.

The data are kept for the time necessary to perform the service requested by the user, or required by the purposes described in this document, and the user can always request the termination of data processing or deletion of data.

The use of the data collected
The User Data are collected to allow the Company to provide its services or for internal statistical purposes of the Company.

Judicial proceedings
The User’s Personal Data may be used for defense by the owner in court or in the stages leading to possible legal action, against improper use of the same or related services to the User.

Log System and Maintenance
Needs, related to the operation and maintenance of the services used, may collect system logs, which are files that record the interactions and which may also contain personal data, such as IP address User.

Information not contained in this policy
More information in relation to the processing of Personal Data may be requested at any time from the Owner using the contact information.

Exercise of rights by Users
The parties to whom Personal Data refer have the right at any time to obtain confirmation of the existence or not of the same from the Data Controller, to know the content and origin, verify its accuracy or request integration, deleting, updating , correction , transformation in anonymous form or blocking of personal data processed in violation of the law, and to oppose, in any case, for legitimate reasons, their processing. Requests should be addressed to the Owner.

Changes to this privacy policy
The Data Processing reserves the right to make changes to this Privacy Policy at any time by giving notice to users on this page . Please therefore check this page often , taking as reference the last modified date shown at the bottom . In the case of non-acceptance of changes to this privacy statement , the user is required to end any relationship and may require the owner to delete your Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that time.


Your personal data will be processed in paper and electronic format only for the purposes related to sending the requested information and / / or for contractual purposes, by subjects committed to confidentiality, with logic related to the purposes and in any case in order to guarantee the security and confidentiality of the data. Your data will not be disclosed. At any time you can exercise the rights set out in the European Regulation 679/2016.

The data controller is Roommo S.r.l.
Via dei Pilastri 26R, Florence

For more information about the processing of personal data: Extended Privacy and Cookies Policies

© 2016 -
Roommo S.r.l. - Via dei Pilastri 26R , Florence, Cap 50129, ITALY - VAT: IT06489740487 - phone: +390550944551 - info@flospirit.com

Informative Estese Privacy e Cookies